GenerationS FAQs

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ORDERING
SHIPPING & DELIVERY
RETURN & EXCHANGE
EBOOKS
GENERATIONS & YOUTH MINISTRY
OTHERS

ORDERING

What if I didn’t get an order confirmation email?

What are the payment methods available?

I’d like to make GenerationS available to my conference or organisation. Is this possible?

I'd like to make a bulk purchase of the book. Is this possible?

SHIPPING & DELIVERY

How much does shipping and handling cost?

How long will it take to receive my order for eBooks?

How long will it take to receive my order for physical copies?

Does GenerationS ship internationally?

Are duties and taxes charged for if I live outside Singapore?

Can I track my order once it has been shipped?

RETURN & EXCHANGE

Can I return an item?

EBOOKS

How do I read my downloaded eBook files?

Will my download links expire?

Are your ebooks available in .MOBI format?

GENERATIONS & YOUTH MINISTRY

Will GenerationS help me start a youth ministry?

Is GenerationS able to help revive a dying youth ministry?

Does GenerationS apply to my youth ministry if I am from a small church?

Should older members who are not directly involved in the youth ministry read GenerationS?

OTHERS

What is your privacy policy?

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